23 results for Shirley Lacy
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Anchor for 1 page of results
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Making Metrics Work
Paperback
Published 31 Dec 2006 -
Managers' Guide to Service Mana...
Paperback
Published 25 Aug 2004 -
Capacity Management
Paperback
Published 31 Dec 2006 -
Managing End-to-End Service
Paperback
Published 16 Mar 2007 -
Picture Books in Primary School
Paperback
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Configuration Management
Paperback
Published 27 Jan 2014 -
Configuration Management
Paperback
Published 02 Nov 2010 -
Achieving BS 15000 Why People M...
Paperback
Published 01 Jan 2005 -
Introduction to the ISO/IEC 200...
Paperback
Published 21 Mar 2012 -
Management Decisions and Docume...
Paperback
Published 01 Jan 2006 -
A Managers' Guide to Service Ma...
Paperback
Published 01 Jan 2006 -
A Manager's Guide to Service Ma...
Paperback
Published 01 Jan 2011 -
Achieving BS 15000
Paperback
Published 01 Jan 2005 -
Why People Matter
Paperback
Published 31 Dec 2006 -
Enabling Change
Paperback
Published 01 Jan 2006 -
Integrated Service Management
Paperback
Published 01 Jan 2006 -
ITIL Service Strategy
Paperback
Published 29 Jul 2011 -
ITIL Continual Service Improvem...
Paperback
Published 29 Jul 2011 -
ITIL Service Operation
Paperback
Published 29 Jul 2011 -
ITIL Service Design
Paperback
Published 29 Jul 2011 -
ITSM, ITIL & ISO20000 Implement...
Audio-Visual /...
Published 01 Aug 2011